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Domestic Delivery Policy

Domestic Delivery Policy

Delivery Times

 

  • All goods are dispatched within 24-48 hours of payment except on weekends and public holidays
  • Purchasers may email or call us for tracking details on sales@carwear.com.au or 1300 663 505 if goods do no arrive within the time frame prescribed by the carrier (see below)

    Australia Post Regular (including receipted delivery) – Up to 7 working days

    Australia Post Express – Up to 3 working days

    TNT Road Express – Up to 7 working days

    TNT Overnight First Class – 1-2 working days

    Couriers (Melbourne Only) – 1-2 working days

  • The above delivery time estimates are provided on the basis that goods are purchased and paid for in full by the delivery cut-off times prescribed by the carrier (see below)

    Australia Post – 2:30pm

    TNT – 2:00pm

    Couriers – 10:00am

  • Carwear are not liable for any consequential loss incurred by purchasers as a result of receiving goods outside the carrier’s prescribed time window for delivery
  • Carwear is not liable to send replacement goods to purchasers in the event that goods are not received within the carrier’s prescribed time window for delivery
  • Carwear is not liable to refund purchasers in the event that goods are not received within the carrier’s prescribed time window for delivery

    Choice of carrier & service

  • If purchasers do not specify a carrier, Carwear may use the carrier of its choice

    Delivery Fees

  • Carwear is not liable for redelivery fees as a result of;

    a) purchasers not being present at the time of an attempted delivery; or

    b) purchasers failure to pickup an item from the carrier upon being notified of a unsuccessful delivery attempt by the carrier


    Damage & Loss

  • All goods are sent at purchasers risk
  • Carwear is not liable for goods damaged in transit
  • Postage insurance is available on TNT and Courier services ONLY
  • Postage insurance is not available on Australia Post services

    Returns
  • Carwear is not liable for any return costs associated with the return of goods unless incorrect goods have been sent to the purchaser by Carwear or the goods are being returned under ‘warranty’

    International Delivery Policy

    Delivery Times

  • All goods are dispatched within 24-48 hours of payment except on weekends and public holidays
  • Purchasers may email or call us for tracking details on sales@carwear.com.au or +61 1300 663 505 if goods do no arrive within the time frame prescribed by the carrier (see below)

    Australia Post Airmail – Up to 30 working days

    Australia Post Express Post International – Up to 25 working days

    TNT Economy Express – Up to 15 workings

    TNT Global Express – Up to 7 working days

  • The above delivery time estimates are provided on the basis that goods are purchased and paid for in full by the delivery cut-off times prescribed by the carrier (see below)

    Australia Post – 2:30pm

    TNT – 2:00pm

  • The above time estimates do NOT include customs processing time
  • Carwear are not liable for any consequential loss incurred by purchasers as a result of receiving goods outside the carrier’s prescribed time window for delivery
  • Carwear is not liable to send replacement goods to purchasers in the event that goods are not received within the carrier’s prescribed time window for delivery
  • Carwear is not liable to refund purchasers in the event that goods are not received within the carrier’s prescribed time window for delivery

    Customs Fees
  • Carwear is not liable for the payment of customs taxes or duties

    Delivery Fees
  • Carwear is not liable for the payment of any local delivery fees required for the release/delivery of goods
  • If goods are returned to Carwear by customs as a result of;

    a) the non-payment of customs taxes/duties,

    b) the goods not being claimed

    c) the goods being prohibited under local law

    d) any other failure of the purchaser to do anything required under local law for the goods to be released the purchaser is liable for the payment of any such fees associated with doing so and the cost of redelivery

 

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Copyright 2017 Carwear. All Rights Reserved.Visit us at Retail Outlet, 228 Cheltenham Road, Keysborough Victoria, Australia 3173. Carwear has made appropriate efforts to avoid errors or omission in the content of this website. The user of this website acknowledges that some errors or omissions may be inherent in the content of the website, which cannot be prevented. Carwear reserves the rights, at any time to modify, alter, or update the contents on our website(s) and / or these terms of use and disclaimer and all users shall be bound by the terms and conditions so modified, altered or updated. Any mistake, error or discrepancy noted may be brought to our attention and appropriate efforts shall be undertaken to rectify the same.
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